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<p>
<strong>Company history</strong>
</p>
<p>For over 14 years, Parcelforce Worldwide has provided a vital link for British businesses needing to send express shipments internationally and in the UK. We have a long history as part of the Royal Mail Group and pride ourselves on the dedication of our people to deliver high quality services for over 30,000 customers across the country. Recent years have seen enormous changes in the market place and Parcelforce Worldwide has responded with major investments in technology and, in 2000, the opening of an impressive operational hub in Coventry. As we compete in an open market, we recognise that our customers have a choice and we aim to offer all our customers with high quality and fairly priced services, no matter their size.Our business is now set to prosper and we look forward with confidence to meeting and exceeding the needs of our customers in the future.</p>
<p>
<strong>Our aims</strong>
</p>
<p>At Parcelforce Worldwide, we realise that we're delivering more than parcels. We're also delivering a commitment to you and your businesses.Every single parcel you entrust us with is a confirmation of your confidence in us. How we respond is a measure of our success. So we strive to meet and achieve your expectations every step of the way.Everyone that works for us has the responsibility for creating a smooth and efficient service. Our intelligent use of technology also helps ensure we stay one step in front.In our determination to be the voice of the industry, Parcelforce Worldwide is always thinking ahead for you.</p>
<p>
<strong>Business details</strong>
</p>
<p>Royal Mail Group Ltd is a company registered in England and Wales, number 4138203, registered office 100 Victoria Embankment, London, EC4Y 0HQ.</p>
<p>Parcelforce Worldwide is a trading name of Royal Mail Group Ltd. Parcelforce Worldwide's principal office is Lytham House, 25 Caldecotte Lake Drive, Milton Keynes, MK7 8LE. Royal Mail Group VAT registration number: GB243170002 </p>
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